Accounting made easy
Automate your account by linking to accounting software QuickBooks through Stripe. Send automated donation and year-end receipts.
Track, engage and retain donors
Everything you need to manage donors, build relationships, and drive engagement—all in one place.
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Manage supporters better. Raise more for your mission. Do it all with less effort.
Track donor communications
Keep track of conversations with donors to easily pick up where you left off. Record interactions within donor profiles, save important notes, and tag the communication channel—including email, Facebook, and in-person.
Capture key giving moments
Easily identify optimal moments for contacting supporters. From first donation anniversaries to plan cancellations, first-time donations, recurring amount changes, and more. Don’t let milestones go unnoticed or unacknowledged.
Use advanced donor filters
Leverage your donor database for effective outreach with advanced filters, allowing you to segment contacts based on their first and last donation dates, specific activity dates, gift lapses, and plan cancellations.
Send personalized emails
Save time with automated thank-you emails and donation receipts that are fully customizable, adding a personal touch. For mass emails and newsletters, try Donorbox CRM’s built-in Email Marketing or connect Donorbox with the email marketing provider you already use, helping you further enhance donor engagement.
100,000+ nonprofits worldwide have raised $3B with Donorbox
“Tracking donations and communicating with donors through automatic receipts makes my job much easier.”
Brenda Tenison
President & Founder, Bbright
“The donor management features alone have been invaluable and kept me sane.”
Lisa Mirarchi
Secretary & Co-Founder, Hurricane’s Heroes
“We host a lot of events. With Donorbox, we’re able to keep track of where dollars are coming from and who has donated at each event. This helps us nurture our contacts from donation to communication to continued support.”
Kate Doerge
Co-Founder, Penny’s Flight Foundation
“Our ministry relies on the support of our donors and an efficient donation management platform, so discovering Donorbox in 2021 was a blessing. Donorbox is very efficient to use. They have a wide variety of tools that you can implement for your ministry.”
Lacee Kovanda
Donor Relations Manager, Revelation Wellness
Less busywork, more impact.
Keep records clean
Easily add offline donations to your campaign and maintain a clean, accurate donor database by merging duplicate records into one contact.
Designed for retention
Plan strategic fundraising campaigns designed to retain your donors for the long haul. Meet donors where they are with online and offline fundraising tools, 22+ payment methods, and more.
Go Beyond Basics with our all-in-one nonprofit CRM softwareMeet Your New CRM Solution
Ready to level up your donor engagement?
Donorbox CRM is the all-in-one, AI-powered solution for smarter donor management, enhanced engagement, and streamlined fundraising for nonprofits of all sizes.
Email Marketing
Choose from professionally designed templates to create sleek, on-brand communications in minutes. Easily segment recipients, automate email series, schedule campaigns, and track performance in real time.
Jay·AI
Fundraise smarter with your new AI assistant, Jay·AI. Automate routine work, summarize e-mails, generate reports, and more - all integrated directly into the Donorbox CRM platform.
Conversations
Keep all your 1:1 communications in one place by connecting your Gmail or Outlook account to send and receive emails from Donorbox CRM.
Donor Segmentation
Create dynamic lists that automatically update based on custom criteria or build static lists for one-time segments, so you can deliver more personalized, effective communications every time.
Donor and Data Imports
Easily import your supporters, donations, and communication records into our CRM software to start tracking and meaningfully engaging with donors.
Supporter Timeline
See the full history of donor interactions to improve outreach and retention. View your relationship timeline, including transactions, and manage supporter profiles and recurring payments in one place.
Donor Management Resources
Nonprofit Donor Management | Tips & Best Practices
When you hear of donor management, you are probably thinking of donor databases, thank you notes,
and busywork. Or you might think about relationships, partnerships, and growth. Either way, you have some pieces of the puzzle.
9 Ways to Build Strong Donor Relationships
If you ask someone the most important job of a fundraiser, only a few will answer, building donor relationships. In reality, that is the whole job of a fundraiser. Without these relationships, any donations a nonprofit receives will be temporary and ineffectual. Nonprofits may feel too overwhelmed and understaffed to focus on this critical task.
Connect to your favorite apps
Click on the logo to see how our donor management tool integrates
- Payment
- CMS / Web Platforms
- Add-ons
Frequently Asked Questions
What is the best donor management software for my nonprofit?
Donor management is vital to the health of your organization. It helps you segment donors, determine the best communication plan for each donor type, track giving trends, and so much more.
With Donorbox, you can create detailed profiles of each donor and segment donors by their ability to give, program interests, and long-time involvement with your organization.
Donorbox also lets recurring donors manage their own gifts and increase or decrease donation amounts, change frequency, or stop their donations on their own Donor Portal.
What donor management features does Donorbox offer?
Donorbox helps you track donor communications and capture critical notes to ensure as much information as possible is collected. Our donor management software allows nonprofits to record inbound and outbound communication, tag the communication channel, send customized receipt emails, and more.
You can also keep track of donors’ gift anniversaries, cancelled plans, changes to donation amounts or contact information, first donations, and more.
In addition, Donorbox provides a detailed donor database that makes it possible to filter donors based on date range, first donations, latest donations, and plan lapses and cancellations.
How easy is it to start managing my donors with Donorbox?
It’s incredibly easy to get started with Donorbox’s top-rated, innovative fundraising tools, including our donor management software. Visit our Pricing page to view available plans and explore the best option for you. You can create an account in minutes.
Want to migrate supporters from another platform to streamline your donor management? We can help!
Are there any top tips for using the Donorbox Donor Management software?
Donorbox management software helps nonprofits streamline the communication process with donors.
The best thing about Donorbox’s donor management software is how easy it is to manage and customize donor profiles and donor forms. You can also search for donors based on location, gift frequency, donation amounts, campaign and program interests, etc., then use this information to make connections and appeals.
As you build a relationship with a donor, you can also use Donorbox’s donor management software to monitor donor engagement over their donation lifetime. You can add notes on donors’ communication and participation in campaigns and events.
What should I look for in donor management software?
When searching for donor management software, you’ll want a donor management software system that lets you create custom donor profiles and segment donors, as well as manage tasks, campaigns, and other donor activities. It’s also best to find a platform that enables you to fundraise, sell tickets, and more, all in one place.
Donorbox’s donor management software is part of a larger suite of innovative fundraising tools to help you raise more money and build long-term relationships.
The fundraising engine of choice for successful nonprofits.
- $3B+
- Donations raised
- 250,000+
- Fundraising campaigns
- 100,000+
- Organizations trust us
- 96+
- Countries served